QuickGix Privacy Policy

Effective Date: 1st January, 2025

QuickGix ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

• Registration Information: When you create an account, we may collect your name, email address, phone number, postal address, and other contact details.
• Profile Information: You may provide additional information such as profile pictures, service preferences, and skills.

1.2 Usage Information

• Device Information: We collect information about the device you use to access our Services, including IP address, browser type, operating system, and device identifiers.
• Location Data: With your consent, we collect and use precise geolocation data from your device to provide location-based services.
• Log Data: We automatically log information about your use of the Services, such as access times, pages viewed, and interactions with our platform.

1.3 Financial Information

• Payment Information: We may collect payment information such as credit/debit card details, bank account information, and billing addresses for processing transactions.

1.4 Communications

• Customer Support: When you contact customer support, we collect information related to your inquiries, including your name, contact information, and the content of your communications.

2. How We Use Your Information

2.1 To Provide and Improve Our Services

• To process transactions and facilitate bookings between customers and service providers.
• To personalize your experience and tailor the Services to your preferences.
• To develop new features, services, and products.

2.2 To Communicate with You

• To send you updates, promotional materials, and other information related to our Services.
• To respond to your inquiries and provide customer support.

2.3 To Ensure Security and Compliance

• To protect against fraud, unauthorized access, and illegal activities.
• To comply with legal obligations and enforce our terms and policies.

2.4 Marketing and Advertising

• To send you marketing communications, offers, and promotions.
• To display targeted advertisements based on your interests and interactions with our Services.

3. Sharing Your Information

3.1 With Service Providers

• We share your information with service providers to facilitate bookings and provide the requested services.

3.2 With Third-Party Vendors

• We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and marketing.

3.3 For Legal Reasons

• We may disclose your information to comply with legal requirements, respond to legal processes, and protect our rights and property.

3.4 Business Transfers

• In the event of a merger, acquisition, or sale of all or part of our assets, we may transfer your information to the new entity.

4. Your Rights and Choices

4.1 Access and Update Information

• You can access, update, or delete your personal information through your account settings.

4.2 Opt-Out of Marketing Communications

• You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

4.3 Location Data

• You can control the collection of location data through your device settings.

4.4 Cookies and Tracking Technologies

• You can manage cookies and tracking technologies through your browser settings.

5. Security of Your Information

We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no internet-based service is completely secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the nature of the information and the purposes for which it was collected.

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and app, and indicating the effective date. Your continued use of our Services after the changes take effect constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

QuickGix Support Team

Email: support@quickgix.com

Phone: +233 201 339 383

Address:

QuickGix

P.o.box CO 2051

Tema, Ghana.

By using QuickGix, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described herein. Thank you for trusting QuickGix with your information.